Face Doctors

Cancellation Policy

Online Booking Policy

A non-refundable deposit is required to secure your appointment and will be rebated off the treatment cost.
If you choose not to proceed with a treatment, the consultation fee is not transferable and non-refundable.
The booking time is fixed and cannot be transferred. Cancellations or changes will result in the forfeiture of the deposit.
Other T & Cs apply. ​Acceptance confirms agreement to these terms. 
 
SMS or Email Appointment Reminders
 
These are sent out 3-4 days prior to your Appointment. Pls send Y to confirm or N if unable to attend. Nonresponses will receive a follow up call.
Cancelling within 48 hours will incur a $95 cancellation fee. (Hair clinic clients must give 7 days notice otherwise late cancellation fee applies).
Parking available off MacMurray Rd second driveway down there is an open air carpark Signposted “12” Facedoctors Client parking. Down the end on the RIGHT there is Facedoctors & The Hair Clinic Staff Parking you may park there. PLEASE KINDLY DO NOT PARK IN DR MARK MORUNGAS OR THE PRACTICE MANAGERS CARPARK.
 
General
​We reserve the right to cancel any appointments that have not been confirmed 24hrs prior to your booking time. A late cancellation or non-attendance fee may apply.

Please note this does not confirm your booking. We will get in touch with you to confirm your appointment time.
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Please note we have allocated client parking, all unauthorized vehicles may be clamped or towed at owners expense. Clamping proceeds will be donated to monthly charity of our choice.